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This module will teach you about the 360° feedback process, how it differs from traditional feedback, the benefits of this and how to turn this feedback into actionable outcomes.

This module will teach you about the process of conducting a video call, from how to prepare for it, what to do during and what to do after.

In this module, we will cover why active listening is important, the core skills you need, how to encourage it in the workplace and the potential barriers you may encounter and how to overcome them.

This module will teach you what leading without authority menas, the psychology behind it and how to effectively turn this influence into action.

This module will look at the five stages of design thinking, how this can help you to solve problems most effectively and some barriers that you may need to overcome.

This module will teach you about the importance of values in sales, how to effectively apply the VALUE framework and how to integrate value-based selling into your organisation.